If you are experiencing any of the below symptoms we recommend you arrange a service call to ensure your unit is operating at its optimum performance.

Error codes appearing on your remote control.
Any sudden changes to normal operation such as noises, louder noises or a change in how the unit turns on and off.
Poor flame or flame color.
New or different smells that have not previously been present. Escea recommend a yearly service to ensure you Escea gas fire is operating at its optimum performance.

Regular servicing will reduce the possibility of any faults, extend the life of your heater and ensure all the components of your gas fire are operating as they were designed.